Dealership FAQs | Cumming GA


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Frequently Asked Questions at Hyundai of Cumming in Cumming, GA

We get it. It's hard to find a reliable Hyundai dealership that has plenty of inventory, offers competitive rates and employs a friendly, helpful staff. Oh wait — there's Hyundai of Cumming. Our dealership has served the Cumming area for years, selling top-quality new Hyundai models and quality used vehicles and servicing all makes and models in our world-class service center. Plus, you can experience the Hyundai of Cumming Buyer's Advantage, like home delivery, Express Checkout and overnight test drives. Want to learn more about what your experience could look like when you do business with Hyundai of Cumming? Read our frequently asked questions below. If you don't see your question listed, give a member of our team a call!

Sales FAQs

What are some of the benefits of buying a new Hyundai?

A new Hyundai gives drivers a whole host of benefits. Every Hyundai is designed with head-turning style, so whether you choose a sedan, SUV or SAV, you'll be the talk of the town. Technology is another top-selling point for Hyundai models — get the latest and greatest features and software with your purchase. Hyundai SmartSense is a suite of driver-assist technologies that work hard to keep you and your family safe on the road, and every new Hyundai model comes with America's Best Warranty. Love options? Hyundai makes a variety of body styles and powertrains, so no matter what your driving needs may be, Hyundai has your back. If you really want to experience a Hyundai vehicle for yourself, take one for a test drive!

What are some of the benefits of buying a used car?

Believe it or not, a used vehicle can have the same quality features as a new one. While we'll always promote our new Hyundai models, our used inventory has many exceptional qualities that we can't ignore. Since every pre-owned model we sell has been thoroughly vetted by our experienced service technicians, its mechanical and electrical functions are nearly as good as new. Used vehicles are also offered at a lower price point since they've already experienced their first drop in value. And if you like having options when you're searching for your next upgrade, used vehicles come in a variety of body styles, model years and brands.

What are some of the benefits of driving a hybrid or all-electric vehicle?

When you choose a hybrid or all-electric Hyundai, like the KONA Electric, IONIQ 6 or Sonata Hybrid, you'll be making a highly sustainable choice. Decreasing your impact on the environment is as simple as making the switch to a greener vehicle, plus you'll save time and money at the gas pump. Choose an all-electric Hyundai and you can say goodbye to gas stations altogether, as well as engine maintenance like oil changes. Every hybrid and all-electric vehicle comes with great battery coverage, so if your vehicle has any manufacturer defects, it'll be covered under warranty. And finally, most EVs, BEVs, PHEVs and HEVs qualify for federal and state tax credits.

Finance FAQs

What is your financing process like?

When you finance with Hyundai of Cumming, expect to be in and out of our finance office in no time. We dislike paperwork as much as you do, which is why we've streamlined our process by posting our finance application online. You can get pre-approved for the vehicle you want before you even step foot inside our dealership! Once approved, a member of our team will work closely with you to find the best finance option available, whether that's negotiating the rates, term or cash method. You can also use Krause Express Checkout and finalize your purchase completely online!

What if my credit score isn't great?

If you have a low credit score or one that could use some improvement, we'd still love to have a conversation. The Hyundai of Cumming team won't try to put you in a poor financial situation, but you'd be surprised at what we can do with customers with less-than-ideal credit scores. We're confident that you'll drive away in a quality vehicle with affordable terms. Ready to get started? Contact a member of our team today to get started.

How do I know that I’m getting a good deal?

Hyundai of Cumming strives to give every customer who walks through our doors or shops online an unforgettable experience. That's why we offer competitive rates and new and pre-owned monthly specials, and it's also why our customer reviews are so high. But how can you really be sure that you're getting a good deal? Check out third-party websites like Kelley Blue Book® or Edmunds and compare our prices to theirs. You'll be even more confident when negotiating price, and you can feel certain that you're receiving a great deal on your new or used model.

Service & Parts FAQs

Why should I bring my car to a dealership for service?

A dealership is very different from your local repair shop. We employ certified technicians who specialize in the Hyundai brand, and while they can work on a variety of brands and models, they know your Hyundai inside and out. With up-to-date training and innovative technology, our technicians work hard to properly diagnose the issue or complete a routine repair in no time. If your Hyundai requires a part replacement, we use only OEM parts, or Original Equipment Manufacturer. Not only will your Hyundai stay a Hyundai, but it'll stay under warranty, too. Plus, Hyundai dealerships are the only qualified centers to complete warranty repairs — go anywhere else, and your warranty is voided.

How often should I have my vehicle’s oil changed?

It depends — the numbers change for every model and how you drive it. Plus, with engine performance innovations over the years, the number of miles for every oil change has climbed. In general, we used to say that your car would need an oil change every 3,000 miles, but that's no longer the case. The interval is now from 7,500 to 10,000 miles. Curious about your specific model? Consult your owner's manual to view the recommended interval.

When should I replace my car's tires?

While our service department can help you diagnose the life of your tires, there is a test that you can complete at home. Take a penny and place it in the grooves of your tire with Lincoln's head facing down. See the top of Lincoln's head? Your tire's tread is low, and it's time for a replacement. Low tread is dangerous since your car won't be able to have enough traction on slick, wet roads. Bring your model in for a tire replacement as soon as possible!

If you have any other questions, don't hesitate to give us a call, contact us online or stop by Hyundai of Cumming at 750 Peachtree Pkwy, Cumming, GA 30041 to speak to a member of our team in person. We look forward to serving our customers from Alpharetta, Johns Creek and Lake Lanier.